The Okura Prestige provides luggage storage, laundry service and chargeable airport transfers. Conveniences include a tour desk, business centre, banqueting facilities and free parking on site. Guests can also workout in the gym or indulge in a pampering massage at the spa which is open for age 16 years and above. For security reason, children at the age of 12 and below can only access swimming pool when accompany by adults.